Great trip if you are short on time. Helpful guides and comfortable accommodation. Although it snowed unexpectedly and we were a little cold on our first night.

Great experience and Ricci was so very helpful and accommodating to me as a solo traveller. The only glitch was getting the bus ticket when I arrived at Punta Arena airport for travel to Puerto Natales. No bus arrived at the airport at 3:00 pm so I had to get a taxi to the bus terminal in town to get a ticket for Puerto Natales which was all out of pocket for me.

We had a great time on our Chile Patagonia Tour!! The staff and guides were all lovely and for amateur hikers they made as feel comfortable and always checked in on us!! It was an amazing experience and we had all 4 seasons over our three days and loved it!! Thanks for everything Em & Nate xxx xxx

The Torres del Paine national park is absolutely beautiful, no doubt about it, so you won’t have a bad time on the hike. However, the tour had some problems. The debriefing was not clear in all details, which we only got a night before we started the hike. Other people on the tour agreed they got absolutely no information in advance. Additionally, the transfers after the hike were very disorganized. For the second day of hiking the van to take us to the park was an hour late, which left us rushing our hike to make it to the camp on time, it honestly made the hike extremely stressful. On the last day we took a van from the park to Puerto Natales but were not told we were going to have to wait almost two hours for another group joining us. This would mean we would have to wait 2 hours before an almost 2 hour ride back to Puerto Natales. Nobody was told about this. They should have set up different vans, not have people wait unknowingly. Also, we had to carry around sleeping pads which were bulky that our rain covers could not cover our bag fully and things got wet. We ended up not needing them because all the camp sites had pads already. The guides should know what the camps have before giving us unnecessary bulk to carry. The tour was good to have food and accommodation provided, but you are paying for a service of smooth transfer and information and that was lacking.

This was a great experience - as a couple we were on the W Trek Active. Very managable but we would suggest the 5 day as it would allow you to full enjoy the scenery and walker slower - if you have the weather! I think the Express would just be too quick to enjoy. The food provided is great. We stayed one night in the refuge and then camped, all tents well set up and comfortable. The company were engaging but I did have to message them directly as communication wasn’t until very close to the day we started the trek but once communications established, all was great. Would absolutly recommend.